Replacement Policy for
Libraries and Schools
DVD's sold to
libraries and schools are intended for multiple use over long periods of time.
DVDs are sometimes "rode hard and put away wet". I understand this
and try to help out when DVD's are damaged or just disappear.
Broken or Damaged
If a DVD is damaged in
shipment I will replace the DVD no charge. Return the damaged DVD to
Video Bread, P.O. Box 5194, Bellingham, WA, 98227.
If a library or school
breaks or damages a DVD, it will be replaced at a nominal cost - $10 per
DVD. Even if you have had the DVD in your collection for years.
Mail the damaged DVD and $10 to Video Bread, P.O. Box 5194, Bellingham, WA,
98227. A replacement copy will follow in the mail. (The $10 charge includes
shipping. Broken or damaged VHS not upgradeable to DVDs.)
Lost or Stolen
If a DVD sold to a
library or school is lost or stolen, it will be replaced for half price. Complete an
Order Form and take a 50% discount on the DVD being
replaced. Write on the Order Form that you are replacing a DVD that was lost
or stolen. A replacement copy will follow in the mail along with an invoice.
(Lost or stolen VHS not upgradeable to DVDs.)
I just don't like to see a
patron charged $60 for a lost or damaged copy of Video Bread.
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Better bread baking starts
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